Shipping Policy

Welcome to FavorShopping!

We are committed to providing an exceptional shopping experience, starting with free shipping on all products worldwide. At FavorShopping, your satisfaction is our top priority, and we strive to make every step of your order journey seamless, transparent, and hassle-free.

Order Processing and Delivery Times

We work diligently to process and ship your orders promptly. Below are the estimated timelines for processing and delivery:

  • Standard Orders: Processed within 1-3 business days, with an estimated delivery time of 15-20 business days.

  • Customized Orders: Processed within 5-10 business days, with an estimated delivery time of 15-20 business days.

Note: During peak seasons, such as year-end holidays, processing times may be slightly longer as we take extra care to ensure your items meet our high-quality standards. Business days are Monday through Friday, excluding holidays. If an item is out of stock, we will promptly notify you via email, offering options to cancel or await restocking.

Standard Shipping to North America

Our standard shipping to North America utilizes a reliable combination of sea freight and final-mile local couriers (e.g., FedEx, UPS). This method is cost-effective and secure but may require a longer transit time. This is included in our free shipping offer. For faster delivery, we recommend our expedited shipping service.

Expedited Shipping

For customers who need their orders sooner, we offer a personalized expedited shipping service via premier couriers like DHL, FedEx, or UPS. This service reduces transit time to as little as 2-6 business days worldwide. Expedited shipping is not free and requires payment; To receive a tailored quote, please email us with your selected items and shipping address.

Shipping Methods

We partner with trusted carriers, including DHL, UPS, FedEx, and ocean shipping, to ensure your order arrives safely and on time. All shipments are trackable, giving you peace of mind throughout the delivery process.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can monitor your shipment’s status via our Order Status page or directly on the courier’s website. For economy shipping options, tracking details will be provided accordingly.

Cancellations and Modifications

We understand that circumstances may change. To cancel or modify an order, please contact us within 24 hours of placement and before the order has shipped. Once shipping has commenced, orders cannot be canceled, but our customer service team is here to assist with any concerns.

Missing Orders

If your order has not arrived within 4 weeks, please contact our customer service team for assistance. After 8 weeks, you may request a refund or a reshipment. We are committed to resolving any issues promptly to ensure your satisfaction.

Taxes, Duties, and Customs

Import taxes, duties, and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination and are the responsibility of the recipient. They are not covered by FavorShopping. For further details, please contact your local customs office.

You are responsible for checking your local postal regulations for restricted items, as FavorShopping cannot be held liable for any items that are not accepted by your country’s customs authorities.

Customer Support

Our dedicated customer service team is here to assist with any questions or concerns about your order. You can reach us at hello@favorshopping.com. We are committed to ensuring your shopping experience with FavorShopping is exceptional.

Why Choose FavorShopping?

  • Free Worldwide Shipping: Save on shipping costs for every order, no matter where you are. (Applies to standard shipping; expedited options available at additional cost.)

  • Reliable Delivery: Trusted carriers ensure your order arrives safely and on time.

  • Transparent Policies: Clear information on processing, delivery, and customs to set the right expectations.

  • Customer-Centric Service: Our team is always ready to support you, ensuring a seamless shopping experience.

Thank you for choosing FavorShopping. We look forward to delivering your order with care and efficiency!